Frequently asked questions

Question 1

Do You Accept Walk-Ins?

Accepted Answer

Yes, we welcome walk-ins! However, we recommend booking an appointment to ensure you receive timely service, especially during peak hours.

Question 2

Do You Require A Deposit To Book A Service?

Accepted Answer

Yes, we require a small deposit to secure your appointment. This helps us manage our scheduling and ensure that all clients receive the best service possible.

Question 3

Are Children Welcome in the Salon?

Accepted Answer

We absolutely love children. For safety and consideration for all clients, we ask that children not be in the salon unless they are receiving services. Please let us know if you need any special considerations for your little ones.

Question 4

Do You Offer Braid Services to All Ages Male & Female?

Accepted Answer

Yes, our braid services are available for everyone, regardless of age or gender. Come in and let our skilled stylists work their magic on your hair!

Question 5

What is your cancellation policy?
We ask that appointments be canceled or rescheduled within 48 hours of the appointment time. 50% of the service total will be charged if not cancelled in this time frame. “No-show” appointments will be charged 100%. For waitlist appointments that are accepted when a slot opens and then canceled or “no-show”, we charge 100% of the service total.

Accepted Answer

Question 6

Do You Perform Head Spa Services on Virgin Hair and All Textures?
Yes

Accepted Answer

Question 7

Which Payment Methods Do You Accept?
                       Credit Cards
American Express, Discover, Mastercard, Visa
                        BNPL
After Pay, Cherry Pay, Shop pay, Zelle

Accepted Answer

Question 8

Are Blowouts included in Head Spa Services?
No

Accepted Answer

Question 9

Can Hair Loss Treatments Be Added To Head Spa Services?
Yes

Accepted Answer

Question 10

Can You Bring A Guest To Accompany You For Your Service? 
Yes, we ask not more than one other adults ages 13 years or older accompany you for your service.

Accepted Answer

Question 11

Do Offer Early & Late Hour VIP Appointments? 
 
Yes, for an additional fee

Accepted Answer

Question 12

Do you offer consultations?
yes

Accepted Answer

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